Error messages
How do I handle error messages?
- If error messages appear relating to incorrect master data, please send them to usersupport@finstral.com for clarification.
- If error messages appear relating to restrictions, please read them carefully following calculation so as to receive information on troubleshooting.
- A quick look at the price list can often help in the event of error messages.
- One frequently recurring error is the restriction on sash size. For a detailed check, click on the blue “i” to display the fittings diagram. The upper right-hand corner should be within the shaded area, otherwise the dimensions, the fittings or the glass will have to be changed.
- The green check mark under the image confirms that all errors have been resolved.